SHIPPING POLICY

Most orders are shipped within 24 hours. In the event we are unable to ship your order within 2 business days, we will notify you by email with the expected shipping date.

We do not drop ship. All customers must have their packages shipped to their credit card’s "Bill-To" address. Exception is made for customer with a PO box billing address.

We ship all orders by carriers listed on the shipping options unless the product is too large for parcel carriers, in which case they will be shipped by a truck line. Shipping charges calculated through our catalog are estimates. Actual shipping charges may be lower or higher depending on delivery address location. If actual shipping charges are more than 2% higher than the calculated shipping charges, we will request your approval before shipping. If you do not agree with the final shipping charges, we will cancel the order. YOUR CREDIT CARD WILL NOT BE CHARGED UNTIL YOUR ORDER IS SHIPPED.

If you order more than one item, it is likely that the actual freight will be less than the amount on your checkout form. If that occurs, we will charge you the lower freight amount.

FREE SHIPPING

Free shipping is offered on the following orders:

1. $150.00+ parts and accessories, except for 26”, 27”, and 700C wheels.
2. $250.00 + parts and accessories, including all sizes of wheels.
3. Free shipping is not offered on bicycles or tricycles.

If your order qualifies for free shipping, we will send you an adjusted invoice by email before shipping.

Refused or Undeliverable Shipments: Customers are responsible for shipping charges incurred by us for shipping to an undeliverable address or for refused merchandise.

Pricing: All prices and availability are subject to change without notice.